PRODUCTION TIME

Production time is separate from shipping transit time. Production begins after payment is received and all required artwork, sizes, quantities, personalization details and other order information have been submitted.

Turnaround times vary depending on product type, order quantity, artwork requirements, inventory availability and current production volume.

SHIPPING TIME

Shipping transit time begins after your order has completed production and has been transferred to the shipping carrier.

Delivery estimates shown at checkout are estimates provided by the carrier and are not guaranteed unless specifically stated otherwise.

NATIONWIDE SHIPPING

Nash Print Studio ships qualifying DTF transfers, gang sheets, custom apparel, signs, decals and other products throughout the United States.

Available shipping methods and rates are displayed during checkout when applicable.

NASHVILLE LOCAL PICKUP

Local pickup may be available for customers in the Nashville, Tennessee area.

Please wait until you receive confirmation that your order is ready before arriving for pickup. Pickup instructions will be provided when your order is complete.

RUSH ORDERS

Rush production may be available for select products and may require an additional fee.

Rush production only affects our production schedule and does not guarantee a shipping carrier's delivery time. If you have a firm deadline, contact us before placing your order.

SHIPPING ADDRESS

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please review your address carefully before submitting your order. If you notice an error, contact us as soon as possible. We cannot guarantee that an address can be changed after an order has shipped.

CARRIER DELAYS

Once an order has been transferred to the shipping carrier, delivery may be affected by weather, transportation disruptions, holidays, carrier operations or other circumstances outside our control.

Nash Print Studio is not responsible for carrier delays, but we will assist when reasonable if you experience a shipping issue.

LOST OR MISSING PACKAGES

If tracking shows that your package is delayed, missing or delivered but you cannot locate it, please check around the delivery location and contact the shipping carrier first.

You may also contact Nash Print Studio with your order number and tracking information so we can review the situation.

DAMAGED SHIPMENTS

Please inspect your package when it arrives. If your order was damaged during shipping, contact us as soon as possible and include clear photos of the product, packaging and shipping label.

We will review the issue and determine the appropriate next step based on the circumstances.

RETURNED OR UNDELIVERABLE PACKAGES

Packages returned because of an incorrect address, refused delivery or other customer-provided delivery issue may require an additional shipping charge before they can be sent again.